ADA Accessibility Statement
Last updated: March 12, 2026
Our Commitment
BrüChew is committed to ensuring that our website is accessible to all visitors, including individuals with disabilities. We believe that everyone deserves equal access to our products, information, and content—regardless of ability.
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which are the internationally recognized standards for web accessibility published by the World Wide Web Consortium (W3C).
Ongoing Efforts
To achieve and maintain accessibility, BrüChew takes the following measures:
- Regularly audit our website for accessibility issues
- Use alt text for all meaningful images
- Ensure sufficient color contrast between text and backgrounds
- Design forms and interactive elements to be keyboard-navigable
- Support screen reader compatibility
- Provide accessible checkout and account management flows
- Include captions or transcripts for any video content
Known Limitations
We are actively working to identify and resolve any accessibility barriers. If you encounter an issue that is not listed here, please let us know (see Contact section below).
Third-Party Content
Our website may include third-party tools, plugins, or content (such as payment processors, review widgets, or social media embeds). While we encourage our partners to meet accessibility standards, we cannot control third-party content. If you encounter an accessibility issue with a third-party tool on our site, please notify us and we will do our best to address it.
Assistive Technology
BruChew.com is designed to be compatible with the following assistive technologies:
- Screen readers (NVDA, JAWS, VoiceOver, TalkBack)
- Keyboard-only navigation
- Browser zoom and text resize
- High contrast and dark mode browser settings
Feedback & Contact
We welcome your feedback on the accessibility of our website. If you experience any barriers or have suggestions for improvement, please contact us:
BruChew, LLC
5473 Blair Rd Ste 100 PMB 842660
Dallas, Texas 75231-4227
Email: support@bruchew.com
Response Time: We aim to respond to accessibility-related inquiries within 2 business days.
If you are unable to access any content or complete a transaction due to an accessibility barrier, please contact us and we will work with you to provide the information or assistance you need through an alternative method.
Formal Complaints
If you are not satisfied with our response to your accessibility concern, you may contact the U.S. Department of Justice at www.ada.gov or file a complaint with the relevant regulatory body in your jurisdiction.